Lyon & Turnbull

Here to Help

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At Lyon & Turnbull we want to make buying and selling at auction as easy and enjoyable as possible. Our team are on hand to help at every step.  We hope that you will be able to find the answer to your query below, if not just drop us a line

Ask a question

Can’t find the answer to your query below or have a specific question?  Contact us using our online form

Online Form

Locations

With specialists and client services throughout the UK finding your nearest Lyon & Turnbull location is easy

Find your nearest location

How do I sell at auction?  

Get an initial valuation for item (s)

Prior to accepting a lot for sale, we would examine your property to provide you with an idea of the fair market value. This service is complimentary, and can be performed in person at one of our locations, at your home, or via photographs. For further information click below.

Request an Auction Estimate

Contact a specialist

Highly knowledgeable and approachable, our specialist team are based throughout the UK and are always on hand to help

Meet our Specialists

More about selling at auction

For more information click below to visit our Selling at Auction page

Guide to Selling at Auction

How do I buy at auction?

Find out about upcoming auctions

Have a look at our auction calendar for upcoming auctions or sign up to receive email notifications from us to letting you know when a particular auction is now available online. 

View the Calendar

Find something more particular

Use our site wide keyword search facility to find an upcoming lot – whether you are looking for a piece by a particular artist or you are on the hunt for that perfect piece of furniture. 

We also offer a Lot Alert service to keep you updated of upcoming lots that match your chosen keyword (e.g. sideboard or Cadell) – just sign up for an online account with us and set up your Lot Alerts alongside your profile information. 

Create an Account

View the lots in an upcoming auction

Viewing in person

To view all of the lots please note the public viewing times and locations listed at the front of each catalogue or at the top each online catalogue. For larger auctions we view in both London and Glasgow as well our main saleroom in Edinburgh. 

Viewing online

All lots are available to view online and each image can be enlarged for closer inspection. Our online catalogues normally go live about 3 to 4 weeks prior to an auction.

More about buying at auction

For more information click below to visit our Buying at Auction page

Guide to Buying at Auction

 

How do I bid live online?

Just watch the auction live

If you just wish to watch an auction online visit the Live Auctions section of our website and select the orange Watch Now button next to the auction you are interested in – a new window in your browser showing an image of the lot, description, text feed from the saleroom as well as a video and audio link of the auctioneer in action.  You do not need to register to watch an auction, only if you wish to bid live. 

Register to bid for a live auction

It’s easy to register with us online and you can watch the auction as it happens and place bids from the comfort of your computer. Follow the Bid Now option at the top of our site to complete the registration process. 

When you select the Bid Live Online option you will be taken to the Invaluable registration system where you will be asked to complete your contact details and enter details of a credit or debit card for security. 

How do I find out how much I have to pay? 

The platform for our online live auctions is provided by Invaluable.com on our website, and they charge you an additional 3% plus VAT for this service.

Bid or Watch Live

Get more help with bidding live online

For additional information on live online bidding please visit Invaluable’s LIVE HELP page.

Invaluable's Live Bidding Help

For other online bidding or website queries please email info@lyonandturnbull.com or call our head office on 0131 557 8844. 

 

How much will I have to pay?

All purchases are subject to a buyer’s premium of 25% + VAT up to £50,000 and 20% thereafter. When you successfully bid on any lot, the price you pay will be the hammer price (the value you bid at the auction), plus the buyer’s premium.  

The premium is subject to VAT at the standard rate, with the exception of lots marked in the catalogue with a dagger (†) where VAT applies to both hammer price and buyer’s premium.  If there is an asterisk (*) or section mark (§) next to your lot number in the catalogue, this is to indicate that the law dictates your lot will be subject to additional import VAT or Droit de Suite charges.  

Should your winning bid be placed via our online live auction service you may be charged an additional 3% on the hammer price.

Finally, credit card payments incur a 2% surcharge on the final total.

Paying for purchases

There are number of ways to pay to make it as easy as possible for you.  We accept cash, cheque, credit or debit card or bank transfer.  

We also offer on online card payment service (powered by Cardstream/ Credorax)  We accept Visa and Mastercard only.  

Pay Online

My Account

Create an account

Creating an online account with Lyon & Turnbull is easy. 

Create an Account

Solve problems with logging in

First, please make sure that you entered the correct username and password in the login form.  If you are sure that your information was correct, you should then click the "Forgot Password" link that is under the normal login form. This will open a password recovery form.

Next, enter the email address you used to register your Lyon & Turnbull online account and press the "Request Password" button.  Shortly thereafter you will receive an email containing your account password and a link to try again.

Update an address, email or password

Just select My Account at the top of our site, enter your details and login.  Visit the My Profile section and select edit profile.  Once you have entered your new information just hit the Update button at the bottom of the form.

Visit My Account

Professional Services

Valuations for tax purposes 

We are Scotland’s leading specialist valuation company.  We specialise in inheritance tax, capital gains tax and other tax planning valuations. Our illustrated valuation documents are accepted and recommended by the UK’s professional advisors.  For more information visit our Valuations page.

Valuations for insurance purposes

Insurance valuations, and valuations in England, Wales and worldwide are undertaken by our partner valuations company, Pall Mall Art Advisors. For more information, please contact Rachel Doerr on 0845 882 2794.

Technical Support

For additional information on live online bidding please visit Invaluable’s LIVE HELP page.

For other online bidding or website queries please email info@lyonandturnbull.com or call our head office on 0131 557 8844.  

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iPad and iPhone showing FLT App

A World of Art at your Fingertips

Catalogue App now available for iPad and iPhone

Download the FLT App via the app store
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